Terms and Conditions at Mian Traders: Official Agreement for EV Buyers

Welcome to the official legal agreement page for Mian Traders. By browsing our website or purchasing our electric vehicles, you agree to follow our official business terms and conditions at mian traders outlined below. We want to make sure every customer understands how we work before buying a new ride. If you ride a Ramza x Aima electric scooter or e-bike in Lahore, these rules help protect your purchase. You can read more about safe consumer practices on the official Government of Pakistan website.
We work hard to provide the best electric transport options in Lahore. Our main goal is to keep our system clean, clear, and fair for everyone. Please read every section carefully to know your rights as a buyer.
Electric Vehicle Prices and Installment Plans
We offer simple ways to pay, but market situations can change quickly. It is essential to stay updated with standard business agreements to protect your money.
1. Market Rate Changes
All electric bike prices, monthly installment calculations, and down payment structures displayed on this website can change based on market rates. The cost of raw battery cells and import duties can make prices shift without notice. Final pricing always happens at our shop.
2. Showroom Bookings and Price Locks
Final vehicle prices are locked only after a formal booking order is processed at our Lahore showroom. Our physical location is located at Plot 418, Main Road, Block E, PIA Housing Scheme, Wapda Town, Lahore, 54770. A standard website cart addition does not lock your final price.
3. Paperwork and Payment Clearance Rules
Buyers must complete all down payments and submit required files before vehicle delivery. We cannot hand over any electric scooty until the initial paperwork, identification files, and down payments are fully verified by our accounts branch.
4. Late Installment Penalties
Monthly installment payments must be cleared on the agreed dates. If you miss your payment date, standard administrative penalties will be added to your balance to cover processing fees.
Lithium-Ion Battery Warranty and Home Care Support
1. Warranty Coverage Limits
We give a full 2-year warranty on specific electric scooty models and Lithium-ion battery packs. The warranty only covers natural technical faults and electrical battery degradation. If the motor or battery stops working naturally, we will fix it.
2. Strict Warranty Exclusions
Physical damage, water entering the battery casing, or accidents caused by negligence will immediately void the vehicle warranty. If you open the battery pack yourself or use a wrong third-party charger, the warranty stops working.
3.Home Service and Showroom Inspections
If a major motor or battery fault happens under warranty, our mechanic will visit your home in Lahore for free. For any other regular part replacement or regular maintenance tuning, you must bring the bike directly to our showroom facility.
Order Cancellations, Swaps, and Refund Requests
We maintain a transparent policy regarding vehicle bookings, order updates, and cancellation requests for local buyers.
1. Booking Refund Rules
Token money or down payments are non-refundable once the vehicle chassis number is assigned to the buyer. This happens because the vehicle is legally locked under your name in our ledger system.
2. Model and Color Exchanges
You can request a change of electric bike color or model before the delivery process begins. This swap depends entirely on stock availability at our Wapda Town showroom.
Legal Ownership and Website Content Protection
All logos, text descriptions, images of electric vehicles, and custom layout graphics on this website are the official property of Mian Traders Lahore. Copying our media or re-using our text layout for other commercial dealerships without permission is strictly prohibited. Legal action will be taken immediately against anyone who steals or uses our digital assets without our consent.
Frequently Asked Questions About Terms and Conditions at Mian Traders
Can I change my mind after booking an e-bike?
You can change the color or model of your electric bike before delivery if we have it in stock. However, your down payment cannot be returned once we write the vehicle’s unique chassis number under your name in our system.
Where do I go to pay my monthly e-bike installments?
You can visit our main counter at Plot 418, Main Road, Block E, PIA Housing Scheme, Wapda Town, Lahore. Always bring your payment card or book to get an official stamped receipt from our accountant.